Contact Us – Petzio™

We’re here to help!

If you have any questions about your order, our products, or anything else, feel free to reach out to us.

Our support team is happy to assist you.


Email Support

support@petzio.com
(Response time: 24–48 business hours)


Order Inquiries

Please include:

  • Your full name
  • Order number
  • Brief description of your issue

This helps us assist you faster.


Support Hours

Monday – Friday
9:00 AM – 6:00 PM (EST)


Frequently Asked Questions

Before contacting us, you may find the answer in our Shipping or Refund Policy pages.

Contact form